The pandemic will be remembered as a once in a lifetime event for most of us. Our partners and the community have been one of the most affected communities during this pandemic. The US suffered significantly early on in March 2020, India was shattered by the 2nd wave in April 2021 and Indonesia is now reeling from another exceptional wave of the delta variant.
OYO shifted focus during this pandemic to focus on partners and OYOpreneurs. In the US, being a start up, our agility helped us put the first responders program in place within a matter of days to support more than 5,000 first responders and 500 employees. We received appreciation from Mike Pence and Ivanka Trump for the same.
Across the globe, we took an approach of setting war rooms, and keeping a strong ground team - we conducted webinars and took feedback.
COVID-19 early on helped us as a leadership team to come together and to do two things - Reflect with authenticity and share feedback very candidly. Solving with product and technology and not just letting it enable us.