Online ratings and reviews are extremely critical in driving conversions on OTAs in today's world. Hence, it is imperative to not only learn why online ratings are important but also learn how to manage your online reputation in the best way. This webinar will place emphasis on the importance of reviews and ratings in general and in the hospitality sector. We will talk about why ratings and guest reviews matter, what factors influence guest feedback and the best practices followed at OYO in our guest experience program
OTA Performance Lead
Prakhar Megotia is Team Lead for OTAs at OYO. He supports the OTA function for a portfolio of ~500 properties in the US, LATAM and UK
Prakhar Megotia, OTA Performance Lead at OYO holds an MBA degree from ISB Hyderabad and Bachelors in Engineering from IIT Delhi with total experience of more than 6 years. He joined OYO in December 2019 and has played a significant role in driving growth on OTA channels for ~500 OYO Hotels across international markets.
At OYO, we believe in imparting valuable knowledge about the hotel industry to ensure the collective growth of the hospitality community. Through our on-demand webinars, we provide insight into current trends and help attendees stay up-to-date on emerging customer behavior and patterns in the hotel industry. Anyone who runs a hospitality business and wants to learn more about the market trends affecting the industry can register for our webinars.