On Demand Event
How online ratings & reviews are expected to impact your business
Through Expanded Online Distribution
Rohit Goel
Director of Guest Operations, OYO USA
Online ratings and reviews are extremely critical in driving conversions
on OTAs in today's world. Hence, it is imperative to not only learn why
online ratings are important but also learn how to manage your online
reputation in the best way. This webinar will place emphasis on the
importance of reviews and ratings in general and in the hospitality
sector. We will talk about why ratings and guest reviews matter, what
factors influence guest feedback and the best practices followed at OYO
in our guest experience program
Rohit Goel
Director of Guest Operations, OYO USA
Rohit Goel have 15+ years of experience in the Hospitality industry. On
the educational end, Rohit has completed his MBA from University of
Notre Dame.
Related On-Demand Webinars
At OYO, we believe in imparting valuable knowledge about the hotel industry to ensure the collective growth of the hospitality community. Through our on-demand webinars, we provide insight into current trends and help attendees stay up-to-date on emerging customer behavior and patterns in the hotel industry. Anyone who runs a hospitality business and wants to learn more about the market trends affecting the industry can register for our webinars.
